DELIVERY POLICY

Thank you for choosing us! Please review our delivery policy below.

 

We offer delivery within Kuala Lumpur and Selangor areas.

 

Same day deliveries are available from Monday to Sunday for orders made before our daily cut off time and is available for selected floral arrangements only. Our delivery time is from 12pm-7pm. All orders are delivered via Lalamove. You may request a preferred delivery time. While we do our best to accommodate requests, exact delivery times cannot be guaranteed due to traffic, weather, courier availability or other unforeseen circumstances.

 

Please ensure the recipient's name, address, and contact number are correct and available when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information. Changes to delivery details must be requested before the order has been prepared or dispatched. Once the order is out for delivery, changes may not be possible. If delivery cannot be completed due to incorrect information, refusal of delivery or the recipient being unreachable, additional charges may apply for a second delivery attempt.

 

During peak periods such as Valentine's Day, Mother's Day, and festive holidays, delivery times may be longer than usual. We recommend placing your order early to avoid disappointment.

 

If you have any questions about your delivery, please contact our customer service team. We're happy to help. Whatsapp Us Now!